Shipping Policy

Shipping Policy for Pokémon Japan Wholesale

 

Thank you for choosing Pokémon Japan Wholesale! Here’s what you need to know about our shipping process:

 

1. Shipping Timeframe: All orders are considered pre-orders. Due to high demand and the meticulous sourcing process, delivery can take up to one year. We appreciate your patience as we find the perfect card for you.

2. Shipping Methods: We use reliable international couriers to ensure that your order arrives safely. Tracking information will be provided once your order has shipped.

3. Shipping Costs: Shipping costs are calculated at checkout based on the destination and the size/weight of your order.

4. Customs and Import Duties: Please note that any customs fees, import duties, or taxes imposed by the destination country are the responsibility of the buyer.

5. Order Processing: Orders are processed within 5-10 business days. Once processed, the shipping timeline will begin.

6. Delivery Issues: If there are any issues with your delivery, such as delays or damages, please contact our customer support team promptly. We will work with you to resolve the problem.

7. Address Accuracy: Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Shipping Restrictions: Currently, we ship to addresses in the UK, EU, USA, JAPAN, CANADA, IRELAND, ISLE OF MAN, AUSTRALIA. If you are located outside this region, please contact us for potential arrangements.

 

 

We appreciate your understanding and patience. For any questions, feel free to reach out to our customer support team.